DTLR Reviews

DTLR is a one-stop shop for the latest gear, carrying the hottest streetwear and sportswear styles from brands like Nike, adidas, Jordan, New Balance, and more. The prices for products on DTLR vary. For instance, the Nike Book 1 'Mirage V2' is priced at $140.00, the 1906R New Balance at $155.00, the Spizike Low Jordan at $160.00, the Air Jordan 1 Low SE Jordan at $125.00, the Samba OG Adidas at $100.00, and the MADE In USA 990v6 New Balance at $220.00. There are also items available on sale, with outerwear up to 50% off and denim as low as $50. The site offers free shipping on all orders.

DTLR is a one-stop shop for the latest gear, carrying the hottest streetwear and sportswear styles from top brands like Nike, adidas, Jordan, New Balance, and more. The store offers a wide range of products for women, men, and kids, including apparel, footwear, and accessories. Some of the popular products include the Air Jordan 5 Olive, Air Jordan 1 Low SE, Samba OG from Adidas, and MADE In USA 990v6 from New Balance. DTLR also offers new arrivals and recent releases, with a variety of items available for purchase. In addition to products, DTLR is known for serving communities with activations and giveback events all over the country. The store offers free shipping on all orders and has a variety of payment options, including Afterpay and Affirm.

To track an order on DTLR.com, one needs to log into their account. The status of the order can be checked there. If there are any questions about the order, customer service can be contacted at custserv@dtlr.com or by calling 844-788-4552 during normal business hours. Alternatively, the order status can be checked by entering the order number and zip code on the 'Contact' page of the DTLR website. Please note that once an order is placed, it is generally unable to be changed or cancelled as it is automatically processed as soon as "Place Order" is pressed. However, one may contact DTLR if a change is wished to be made, but it cannot be guaranteed that the order will be changed. If an item needs to be changed or returned that was ordered in error, please return it as soon as it is received.

DTLR.com accepts the following payment methods: Visa, MasterCard, American Express, and Discover credit cards. They also accept all Visa and MasterCard logo debit cards. In addition to these, they offer PayPal, Afterpay, and Affirm as part of their "Buy Now, Pay Later" program. Please note that orders paid with PayPal, Afterpay, and Affirm that get returned in store will be refunded in the form of a gift card (store credit). At this time, international credit cards are not accepted for payment on DTLR.com. Only one form of payment is allowed per order.

DTLR has a 30-day return policy. Returns are accepted if items are in a new and unused condition with the original packaging and tags. Online returns must be processed within 30 days of the receipt. All items being returned must be placed into a box and returned back to DTLR. If there is failure to comply a refund will not be issued. Customers are responsible for shipping charges back to the facility. DTLR does not offer exchanges online. Customers must contact customer service to issue a return authorization and place a new order for the correct item. Orders paid with PayPal, Afterpay and Affirm that get returned in store will be refunded in the form of a gift card (store credit). If customers received the wrong product, or if it arrives defective or damaged in transit, DTLR will cover return shipping.

As for the shipping policy, orders placed via Ground or Ground Economy will typically be shipped within 2 business days. Overnight and 2 Day orders will ship same day if placed prior to 1pm, otherwise next business day (Monday - Friday). Shipping and handling charges depend on the shipping method customers choose. Free shipping is available on orders over $100 when the cart has at least $100 of full priced, non release items in it. Multi-item orders may not qualify for free shipping and normal shipping rates will apply. DTLR ships to P.O. boxes if the order is under $150 and shipped via Economy. DTLR also ships to APO/FPO if the order is under $150 and shipped via Economy. At this time the only region DTLR ship outside of the US is Puerto Rico. The options are International Economy (5-10 business days) or International Express (2-3 business days). Free shipping will not be eligible.